Spearit is in the business of customer satisfaction and our general policy is to do anything and everything, within reason of course, to satisfy our customers. That said, just in case we run into that rare unreasonable spearfisherman our formal policy is:
- Prepackaged rubber and line: Rubber and line sold in prepackaged quantities can be returned in original condition within 30 days of delivery for a full
refund of the merchandise price. - Cut to order items such as rubber tubing or line: Cut to order items can be returned within 30 days of purchase in unused condition for a refund less a
30% restocking fee. - Speargun bands: Defective bands can be returned for replacement or repair within 30 days of purchase. Covered defects are limited to those due to
workmanship in the assembly of the band. Non-defective circular bands can be returned within 30 days of purchase in unused condition
for a refund less a 30% restocking fee. - Other assembled products such as shockcords and line rigs: Defective assembled products can be returned for replacement or repair within 30 days of
purchase. Covered defects are limited to those due to workmanship in the assembly of the product. Non-defective assembled
products in unused condition can be returned for a refund less a 10% restocking fee within 30 days of purchase in unused
condition. Shipping is non-refundable. - Return shipping: Except in the case of defective merchandise, the cost of return shipping will be at the customers expense. Return authorization is
required and can be obtained by sending an email message detailing the desired return to [email protected] .
Spearit Deep LLC
PO Box 990943
Naples, FL 34116
CS Email:
[email protected]